Ok, so I emailed Tech Support about this issue and this what I was told to do:
If you encountered "Printer setup has failed to complete" error prompt, please do the following:
1. Click "Next" to proceed with the software installation.
2. An "add a device" icon will be displayed on the desktop.
3. Go to MS Windows 7\Control Panel\Hardware and Sound\Devices and Printers folder.
4. Right click on the printer icon and click on "Remove device".
5. Click "Yes" to confirm remove device.
6. Select/Highlight any of the Printer and Faxes icon, and select "Print server properties".
7. Go to the drivers tab, select HP Officejet Pro 8500 A909x Series and click "Remove"
8. Select "Remove driver and driver package".
9. Go to the desktop and click on the "add a device" shortcut to complete the software installation.
I did try this and it worked! Hopefully it works for you too!
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